Privacy Policy
Last updated September 24, 2026
Klasma LLC (“Klasma,” “we,” or “us”) runs klasma.com, a platform for co-owning a vacation home. This policy explains what information we collect, how we use it, who receives it, and the choices you have. It applies to klasma.com. It does not apply to websites Klasma operates on behalf of a home developer, such as a development’s own site; those sites are covered by that developer’s privacy policy.
Information we collect
Account information. When you create an account or sign in, we collect your email address. We ask for your first name, last name, and mobile number before you use your account.
Sign in with Google. If you choose to sign in with Google, Google gives us your name, email address, and profile picture. We do not receive your Google password or access to any other Google data.
Messages you send us. When you use our contact form, we collect your name, email address, your message, and any details you choose to add. We also record how you reached the form, such as the page you came from and the campaign link you clicked.
Conversations with the Klasma assistant. Our AI assistant answers questions about co-ownership. We store your conversation to provide the assistant, keep the context of your conversation, monitor the quality of its answers, and improve the Klasma experience. Please do not enter sensitive personal information in the chat.
Homes you save and interest you express. If you save a home or tell us you are interested in one, we record that with your account.
Verification. If you later choose to take next steps toward co-owning a home, we may ask to verify your identity, run a background check, and review proof of funds. We will explain what is collected and ask for your consent at that time.
How you use the site. We collect information about how visitors use klasma.com, such as the pages you view, the links and buttons you click, your browser and device type, and errors you encounter. We also record sessions to see where the site is confusing; text you type into forms is masked in these recordings.
Cookies and similar technologies
We use cookies and browser storage to keep you signed in. These are required for your account to work.
Our product analytics provider, PostHog, uses cookies and browser storage to understand how the site is used. Cloudflare Web Analytics measures page visits without using cookies. You can block or delete cookies in your browser settings; if you block the sign-in cookies, you will not be able to stay signed in.
How we use your information
- To create your account, sign you in, and keep your account secure.
- To respond to your questions and requests, including by email.
- To show you homes, remember the homes you save, and follow up when you express interest in one.
- To provide the Klasma assistant and monitor the quality of its answers.
- To understand how the site is used, fix problems, and improve it.
- To comply with the law and to protect Klasma, our users, and others.
We do not sell your personal information. We do not give your personal information to other companies for their own advertising.
Who receives your information
We rely on service providers to run klasma.com. They process information on our behalf and only as needed to provide their service:
- Supabase hosts our database and handles sign-in.
- Cloudflare hosts the site, stores files, and provides web analytics.
- Resend sends our emails, including your sign-in codes.
- PostHog provides product analytics and session recordings.
- Anthropic provides the AI model that answers questions in the Klasma assistant; your messages are sent to Anthropic to generate a reply.
- Google provides Sign in with Google and the maps on our listings.
When you tell us you are interested in a home, we may provide your name, email address, mobile number, and the home you asked about to the licensed real estate broker representing that home so they can respond to your request.
We may also disclose information when the law requires it, to protect rights and safety, or as part of a merger, acquisition, or sale of assets, in which case this policy continues to apply to your information.
Information from Google
We use Google only to sign you in. We request your name, email address, and profile picture, use them only to create your Klasma account and sign you in, and do not sell them or give them to other companies for advertising.
Communications
We send messages you need to use Klasma, such as sign-in codes and replies about your account, your inquiries, and homes you have expressed interest in. If you choose to receive marketing messages from us, you can unsubscribe at any time using the link in the message.
How long we keep information
We keep your account information while your account is open. If you ask us to close your account, we delete or de-identify your personal information within a reasonable time, unless we need to keep it to meet a legal obligation, resolve a dispute, or enforce our agreements.
Your choices
- You can update your name and mobile number from your profile.
- You can ask us for a copy of your personal information, ask us to correct it, or ask us to delete your account by emailing info@klasma.com. We may need to confirm your identity before acting on a request.
- You can stop using Sign in with Google at any time from your Google account settings.
Security
We use reasonable administrative, technical, and organizational measures designed to protect your information, including encrypted connections, access controls, and sign-in codes in place of passwords. No system is completely secure, so we cannot guarantee absolute security.
Children
klasma.com is not intended for anyone under 18, and we do not knowingly collect information from children. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
We may update this policy. When we do, we will change the date at the top of this page. If a change is significant, we will tell you by email or on the site before it takes effect.
Contact us
Questions about this policy or your information? Email info@klasma.com or reach us through our contact page.
Klasma LLC, Washington.